Privacy Policy

Last Updated: September 1, 2020


This is the Privacy Policy of Protech’s website and its affiliated companies and websites (“Protech”, “CarAware”, “ConsumerScout”, “website”, “company”, “we”, “us” and “our”).

Protech may collect personal information about you when you interact with Protech’s and its affiliated  websites, e.g. when you visit our website or when you contact us via contact form. In order to ensure transparency, we want to inform you about the nature, scope and purpose for which your personal information is collected and processed.

By using our websites, you agree with our Privacy Policy statement  and to be bound by it. If you disagree with any part of this Privacy Policy statement, please do not access our websites.

We reserve the right to make changes to this Privacy Policy at any time and for any reason.  We will not alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the websites, therefore please check our Privacy Policy periodically for changes.


What types of data do we collect?

The purpose of our websites is to share information about our companies and the services and products that we offer. 
We collect following types of data:

1. Personal data:

We collect personal  information such as: first name, last name and email address.

2. Derivative data:

We collect certain non personal information such as: IP address, access time, device type (desktop computer, notebook, mobile or tablet etc.), browser type and version.

3. Uploaded images

We collect images uploaded on our website through service form for CarAware and ConsumerScout websites in two ways: uploading from a computer or providing an URL to an image on the web.

Personal and derivative data as well as uploaded images that we collect may be freely provided by you or collected automatically when using this website.

Unless specified otherwise, all Data requested by this website is mandatory and failure to provide this Data may make it impossible for this website to provide its services. In cases where this website specifically states that some Data is not mandatory, you are free not to communicate this Data without consequences
to the availability or the functioning of the Service.

If you are uncertain about which Personal Data is mandatory you are welcome to contact the us.


How do we handle uploaded images?

We assume all images uploaded to our website or services contain all legal rights for the user who uploaded them, therefore we do not take any responsibility for uploaded images legal rights and potential copyrights issues.

We never add any uploaded images to our index, so your images do not become searchable through our websites or any of our services.

We store your uploaded images on our internal servers and use them only for a specific purpose of image recognition and we may use them to train neural networks.

In cases where you provide a URL to an image on the web, we may store the text of the URL for longer periods. However the images we retrieve from URLs are treated according to the practices described above for uploaded images.


How do we process collected Data?

Methods of processing

We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to this, in some cases, the Data may be accessible to certain types of persons in charge, involved within our company (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Protech. The updated list of these parties may be requested from us at any time.

Legal basis of processing

We may process Personal Data relating to you if one of the following applies:

You have given your consent for one or more specific purposes. Note: Under some legislations we may be allowed to process Personal Data until you object to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;

Provision of Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof;

Processing is necessary for compliance with a legal obligation to which the Protech is subject;

Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Protech;

Processing is necessary for the purposes of the legitimate interests pursued by the Protech or by a third party.

In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.


The Data is processed at our operating offices and in any other places where the parties involved in the processing are located.

Depending on your location, data transfers may involve transferring your Data to a country other than their own. To find out more about the place of processing of such transferred Data, you can check the section containing details about the processing of Personal Data.

You are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your Data.

If any such transfer takes place, you can find out more by checking the relevant sections of this document or inquire with the Protech using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.


Personal Data collected for purposes related to the performance of a contract between the Protech and you shall be retained until such contract has been fully performed.

Personal Data collected for the purposes of our legitimate interests shall be retained as long as needed to fulfill such purposes. You may find specific information regarding the legitimate interests pursued by us within the relevant sections of this document or by contacting us.

We may be allowed to retain Personal Data for a longer period whenever you have given consent to such processing, as long as such consent is not withdrawn. Furthermore, we may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning you is collected to allow us to provide our Services, as well as for the following purposes: Contacting the User, Displaying content from external platforms and SPAM protection.

You can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contacting the User

Contact form

By filling in the contact form with your Data, you authorize this website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: email address, first name and last name.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them.

This type of service might still collect web traffic data for the pages where the service is installed, even when  you do not use it.

Google Maps widget

Google Maps is a maps visualization service provided by Google LLC or by Google Ireland Limited, depending on the location this website is accessed from that allows this website to incorporate content of this kind on its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.

SPAM protection

This type of service analyzes the traffic of this website, potentially containing your Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

Google reCAPTCHA

Google reCAPTCHA is a SPAM protection service provided by Google LLC or by Google Ireland Limited, depending on the location this website is accessed from.

The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.


What are your rights?

You may exercise certain rights regarding your Data processed by us.

In particular, you have the right to do the following:

Withdraw your consent at any time. You have the right to withdraw consent where they have previously given their consent to the processing of your Personal Data.

Object to processing of your Data. You have the right to object to the processing of your Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.

Access your Data. You have the right to learn if Data is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.

Verify and seek rectification. You have the right to verify the accuracy of your Data and ask for it to be updated or corrected.

Restrict the processing of your Data. You have the right, under certain circumstances, to restrict the processing of your Data. In this case, we will not process your Data for any purpose other than storing it.

Have your Personal Data deleted or otherwise removed. You have the right, under certain circumstances, to obtain the erasure of your Data from us.

Receive your Data and have it transferred to another controller. You have the right to receive your Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

Lodge a complaint. You have the right to bring a claim before your competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Protech or for the purposes of the legitimate interests pursued by the Protech, you may object to such processing by providing a ground related to their particular situation to justify the objection.

You must know that, however, should your Personal Data be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether the Protech is processing Personal Data for direct marketing purposes, you may refer to the relevant sections of this

How to exercise these rights

Any requests to exercise your rights can be directed to us through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by us as early as possible and always within one month.


Additional information about collected Data and processing

Legal action

Your Personal Data may be used for legal purposes by the Protech in Court or in the stages leading to possible legal action arising from improper use of this website or the related Services.

You declare to be aware that we may be required to reveal personal data upon request of public authorities.

Additional information about your Personal Data

In addition to the information contained in this privacy policy, this website may provide you with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this website and any third-party services may collect files that record interaction with this website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from us at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This website does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.


Note regarding Trademark Law

In order to properly use CarAware Service we may use names of car models and companies and we only use the mark for informational or editorial purposes to identify specific products and services and as a part of an accurate comparative product statement. Therefore, based on these circumstances we may use a trademark
without the prior permission of its owner.


Changes to this privacy policy

We reserve the right to make changes to this privacy policy at any time by giving notice to you on this page and possibly within this website and/or – as far as technically and legally feasible – sending a notice to you via any contact information available to us. It is strongly recommended to check this page often, referring to the date of the last modification.

Should the changes affect processing activities performed on the basis of your consent, we shall collect new consent from you, where required.


Your acceptance of these terms

By using our websites, you agree with our Privacy Policy statement  and to be bound by it. If you disagree with any part of this Privacy Policy statement, please do not access our websites.



If you have any questions regarding our privacy policy, please contact us at